Job title: IT: Desktop Support AnalystLocation: 6 monthsDuration: Tampa FL 33602Job Description: Provide personalized service to Business Partners by identifying source of customer technology-related problems and providing a resolution.“Strong technical understanding of the various hardware, software and networking systems being supported. Determine the appropriate course of action within the incident management process (ITIL). Works under limited supervision on non-routine, moderately technical assignments. Regularly use judgment in work assignments and decision making that affect operations. Provide a solution to technology related problems, issues and questions, or escalate them to the appropriate support areas. Utilize and update knowledgebase Follow-up on existing issues to ensure satisfactory and timely customer resolution (incident closure) Update and close ServiceOne tickets for work being performed. Maintain technical/professional knowledge by reviewing publications, establishing personal networks, attending training.These positions report to the Managers of the Service Desk and Desktop Support and interact with all levels of employees throughout *** companies. Occasional interactions with outside software and hardware vendors, and technical personnel in other organizations.“
...Job Description Job Description Job Description Effex Management Solutions is hiring a Desktop Support Technician 1 to join our team in Waller, TX. In this role, you will investigate and resolve user software and hardware problems, answer questions using your knowledge...
...above in Miami Dade County, FL. Training will be conducted remotely via Microsoft Teams for approximately 1-2 weeks. Candidate... ...the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support...
...Remote Healthcare Talent Consultant Imagine a career where you have the freedom to navigate your own path while playing a pivotal role in connecting compassionate healthcare professionals with organizations that provide exceptional patient care. Here at MLR, we recognize...
...Job Description Job Description We are looking for a Desktop Support Technician with 13 years of IT experience. New graduates with an Associate Degree in Computer Systems or a related field are also welcome. Candidates should have basic desktop support knowledge and...
...Call Center Remote Customer Service Representative Salary Range $17.00 - $19.00 Hourly Position Type Full Time Overview... ...a motivating and positive work environment, despite working remotely... ...Comfortable working from home Self-motivated and success-driven...